Return Policy

At [PAK S-INTERPRISES], customer satisfaction is important to us. We want you to have a positive shopping experience. If you are not satisfied with your purchase, please review our Return and Refund Policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that:

  • The product is unused and in its original condition.

  • The product is returned with its original packaging, tags, accessories, and any included items.

  • You provide your order number or proof of purchase.

  • The product meets the applicable return requirements and legal protections.

Some products may not be eligible for return due to hygiene, safety, customization, or other legitimate restrictions, where permitted by applicable law. Any applicable exclusions will be communicated clearly.

2. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at [paksinterprises@gmail.com].

Please include:

  • Your order number.

  • A description of the problem.

  • Clear photographs or videos showing the issue, where reasonably available.

Our team will review your request and explain the available resolution, which may include a replacement, repair, refund, or another appropriate remedy depending on the circumstances and applicable law.

Your legal rights are not limited by the reporting timeframe stated above.

3. How to Request a Return

To request a return, follow these steps:

  1. Contact our customer support team at [Your Customer Support Email] or through our Contact Us page.

  2. Provide your order number and the reason for the return.

  3. Wait for our team to confirm the return instructions.

  4. Package the product securely and follow the return shipping instructions provided by our team.

Please do not send products to an address that has not been confirmed by our team.

4. Refund Policy

Once we receive and inspect an eligible returned product, we will notify you about the status of your refund.

Approved refunds will be processed using the original payment method where possible, or through another mutually agreed method where appropriate and legally permitted.

Refund processing times may vary depending on your bank, payment provider, or payment method.

If a refund is approved, we will communicate the expected processing timeframe.

5. Return Shipping Costs

For returns due to a change of mind, incorrect selection, or other reasons not caused by our store, the customer may be responsible for return shipping costs, where permitted by law and disclosed in advance.

If the product is damaged, defective, or incorrectly supplied, we will arrange an appropriate resolution and cover applicable return costs where required by law or our stated policy.

Original shipping charges will be handled in accordance with applicable law and the circumstances of the return.

6. Exchanges

If you wish to exchange a product for a different size, color, or item, please contact our support team to check availability.

Exchanges are subject to stock availability and the eligibility requirements of this policy.

If an exchange is unavailable, we will explain the alternative options available to you.

7. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Cancellation requests may be accepted if the order has not already been processed or shipped. Once an order has been dispatched, you may need to follow our return procedure.

Any refunds for canceled orders will be handled according to the applicable payment and refund arrangements.

8. Cash on Delivery Orders

For orders paid through cash on delivery (COD), any approved refund will be arranged through a refund method agreed upon with the customer, subject to verification and applicable law.

Customers may be asked to provide the necessary information to complete the refund securely.

9. Non-Returnable Products

Where permitted by law, certain products may not be eligible for return, including:

  • Personalized or custom-made products.

  • Products that cannot be returned for hygiene or safety reasons after opening or use.

  • Items clearly marked as final sale before purchase.

These exclusions do not apply where a return, replacement, or refund is required by applicable law, including for defective or incorrectly supplied products.

10. Late or Missing Refunds

If you have not received your approved refund within the timeframe communicated by our team, please check with your bank or payment provider first.

If the refund is still missing, contact us at [Your Customer Support Email] with your order number so that we can investigate.

11. Contact Us

If you have questions about our Return and Refund Policy, please contact us:

Store Name: [PAK S-INTERPRISES]

Email: [paksinterprises@gmail.com]

Phone: [+92 3320365585]

Thank you for shopping with [PAK S-INTERPRISES]. We appreciate your trust and will do our best to assist you with any return or r